1
receive complaint

Receive Complaint

Call Center Customer Service receive customer complaints via calls, emails & social media.

2
respond and investigate

Respond & Investigate

Skynet will acknowledge within 3 working days & proceed with the investigation.

3
resolve issue

Resolve The Issue

Skynet will revert to customer once issue resolve within 10 working days or based on the complexity of issue.


Need Assistance?

Your concern is important to us

need assistance?

For complaint and feedback, please submit via the below URL link.

www.skynet.com.my/contactus
*We will respond within 3 working days
Submit Now

For any urgent enquiry, kindly call us at

03-8602 9266
Monday - Friday (9:00AM - 6:00PM)
Call Now